I was really bummed as none of the 5-6 commercial products or "home recipes" I'd tried over the years had really worked. You do, however, have to use it according to instruction! I usually tend to ignore the comments that give the highest and lowest marks for the product and focus on the middle range. Sprayed my couch and a rug, just to test it out first. To make sure the hydrogen peroxide won't discolor your carpet, first try this concoction on a small inconspicuous area. What did I have to lose? Please contact us again (in private). We tried everything and the smell always came back no matter what. I have three dogs and at one time had five cats also. I worked in a customer-facing job for years and yes, there are times where the "customer" is wrong, unreasonable and rude. They've been fixed, but it still happens. One time I received a batch that didn't quite smell the same and looked like it had settled more than usual. To properly determine how much product would be needed I would have to pay John three-hundred and fifty more dollars to have him come the house to personally evaluate the issue. Anyway, my two cents worth. I ordered a gallon. I was just getting online to buy more of this product because it worked great for getting rid of (mainly) cat urine smell (when our cat was having urinary problems, he was peeing all over our furniture). I didn't seek this site out purposefully, but buying the product on the internet puts you in common areas of interest. In many years of cat ownership, this is the ONLY product that eliminated the cat urine odor. Upon waking up the next morning I was so excited to smell around my living room, I skipped my morning trip to the bathroom to smell the couch and carpet. I'm glad I found your site before I placed my order! So yes, I had some pet urine issue's and still do from time to time. Hire a good PR company with stellar customer service skills. Either way, a second application would have knocked the smell out completely if I wanted to waste the product. SCOE 10X's ingredients are not listed because they are proprietary. I'll spend my couple of bucks elsewhere.2. So I guess my point is that I feel the attacks and allegations the original poster is directing against John and Biofog are really unfair. once I found the affective area I would try and determine the size of the area. I'm sure if you walked into a bank for example and the first thing you saw was a manager telling a customer how stupid he was and that he can't follow directions you wouldn't be very interested in doing business there. We also used it to clean up after our tenants who had animals (will never allow that again, btw!) This product DOES indeed work if used properly. Which actually includes myself! I was skeptical of the video, as I know skunks can be descented, I at one time had a pet skunk also!!! If it wasn’t for scoe we would still be getting into a bed full of pee almost every night and having to sleep on the couch while it dried, we were going through so many sheets. The floor took 3-4 days to completely dry but at worst it only smelled like wet-wood initially and once dry, like nothing had happened. Needless to say, Mr. Casey did not read, comprehend or follow the instructions. the lady who started this complaint didn't do it correctly. He was asked to come by my house so that we could resolve this situation face to face, but he declined. I know why, because the company you run has the intention of misleading customers. 1 part SCOE 10X to 9 parts water is the normal dilution ratio. So, having reached the end of many solutions without effect, I ordered one gallon of the concentrate. Male dogs will usually do the three legged salute to mark territory and any male dog following will have to follow up with his own mark. You are working with him directly to resolve the problem and you apologize for any inconvenience that your product may have caused him. I recommended SCOE 10X to them and they have used it about 6 months less than I have and are amazed how good it works. I left the room sealed for another week to allow any residual smell to come back. You have managed to get into a pissing contest (slight pun intended) over whether or not your product removed urine from his floors. Now the anvil has been lifted from my shoulders. I live in Arizona and it gets hot out here so when the ground heats up, any pee or poop left in the ground really stinks to high heaven. of product. Mr. Casey became profusely vulgar and belligerent. – Removes Dog Urine, Cat Urine, Pet Odors, & Other Odor-Causing Problems - 100% Odor … Add some more fish to the pile! Since buying that first trial size bottle, I have ordered three gallon of the stuff, I tell every one I know with pets about it, and have even told friends of mine that take care of the elderly, doing home health care. Advertisers above have met our Follow the instructions: it needs 20 minutes of WET contact to work. In fact, I will now use SCOe 10XS instead of Nature's Miracle for any other cat problems. To my utter surprise, there was no remaining smell on either the floor or rug. And Im perfectly content with my life, but I do resonate with trouble when it comes to SCOE 10X, because I dont like being taken advantage of. Use common sense: if this is how this company treated this customer, how will you be treated if the product does not work for you? SCOE 10X is an odor-eliminating concentrate first made available in July 2006. She was very impressed. bottle of concentrated product for $80.00 and used it to attempt to remove the odor of dog urine from the subfloor of a house I recently bought. We've tried many other products before this one. It clearly states on it that you  must keep the surface wet for sometime and may have to do it twice if it's a stubborn odor. This person can rightfully state "I ordered this product - twice", they shipped it promptly - twice, and it worked well for my particular situation - twice"  ...but no more than that. Just adding to my earlier report and thoughts on this product.....I still LOVE this product!! I don't know why people are so willing to discount a product because of one or even two negative reviews. A testament to the effectiveness of SCOE 10X. 3. I have tried every product that exists and the only one that has ever worked is Scoe 10x. Well, he wins, because he was right. So when you complain his product didn't when you kept it wet, he says the bottle said let it dry. I followed the directions to the letter. I think many of us who wrote good things might have done and thought exactly as i did. He did not use your product incorrectly. Don’t click on those slick Ads! I mixed it as directed and applied it with a thick paint roller, paying extra attention to the stained areas. If I had not received the email, I would not have come back here. Your customer is not wrong. Here's how I intend to resolve this issue..." See. Finally, John was never threatened. And that is where I would have gone - first - for something over 70 bucks a starter bottle, Yikes. In fact, you first became confrontational with me by using abusive and insultive language. eeek! it works if you read the directions carefully & keep the spot wet with scoe till it completes the process of eating the odor causing stuff. Before you use the product, take some time to read the suggested ways to use it on the SCOE10X website. This was the ONLY product that worked to TOTALLY eliminate the smell. So I decided, what the hell, I have tried everything else, what can one more product hurt? It's a CONCENTRATE. A smart business man would have returned the money, since all other postings on your sight were positive, to keep them that way, the return of his money would have done less damage. I, too, would avoid a company that not only engages in publicly arguing with a customer but also divulges that customer's name without his permission. Is the 'free lesson' a thinly veiled threat? SCOE 10X is a stunningly effective odor eliminator. SCOE 10X is a mid-size household cleaning brand that markets products and services at scoe10x.com. I have determined that since the owner of SCOE10 down grades his consumer no matter what the issue and can not figure out away to resolve the issue and has not learned that in the business world the cutomer is always right. I will keep buying it. We simply couldn't stand the odor while trying to find a product to calm him down. Don't believe what you read and don't believe John Davidson. My guests can't smell a thing when then come here when I use it. Instead of ordering I decided to look for other, more objective feedback which I did find. Then mix 3 parts water to one part vinegar and saturate the spot. I was skeptical at first to use this product. If anything, you may have misunderstood him. John said that I did not do as the website suggested and keep the area wet with product by covering it with plastic sheeting to prevent evaporation. As I thought, SCOE 10x works, and works well. Re:Biofog is a great company with great product, original poster is full of BULL... One wonders why a person would say they felt a need to stand up for John or claim this company has one of the most courteous, customer service oriented groups, and especially feel a need to attack the original poster when their situations were entirely different? Carpet Cleaner The Resolve Pet High Traffic Foam is a deep-cleaning The Resolve Pet High Traffic Foam is a deep-cleaning formula that penetrates into the heavy … Who is ED Magedson - Founder, Ripoff Report. If you really have a true odor problem, this is the only thing that will fix it. Obviously not! I covered everything with plastic and left it overnight. I never said anything about kicking anyone's a*s. I never threatened anyone. I think that most of the negative comments on here, especially by those who have not tried the product, are from people who have been solicited by the so called "disgruntled" customer who was just trying to get something for nothing. I will post a pic. So many way negative people who are suspect of this product and many more of us who came to it's defense because we saw the injustice of what was going on. The ultraviolet light is a great tool, just be sure to get a good one but in the end use your nose!!. No curiousity there. Either way I am associating your product with this fishy smell now.I do believe my business is better deserved elsewhere. I was taking the carpet up out of one room and it had dog urine on it and found out the urine went through the carpet onto the wood. (don't worryit's harmless). I encourage others to do the same. Obviously not. This is the best product I have seen. "I wonder if I'll be treated this way if I don't like the way the product works." I've never seen anything like it, really. All rights reserved. Pet Foam 22 oz. Right? The smell was gone ENTIRELY, and there was literally NO trace of odor at all!! SCOE 10X stands for Super Concentrated Odor Eliminator. My poor sweet girl is 160 lbs and she's still a puppy. John, you are no chemist. And, John Davidson, you have my address and all of my contact information. That really made my day! And I suspect because he is a man of weak stature, my request may have sounded threatening to him. Go ahead and put up with your stinky odor or spend your money on products that do not work. I can't address the initial poster's experience as I've not tried to return or get a refund. Look at our political system to see how obvious that statement is. I don't even care enough to scroll up and find it, no disrespect intended. I have had many problems with finding something I LOVE and it ends up discontinued. Just like the other post said. I could not imagine why someone would be posting negative things about this product, so I visited this site to see what was written here. So I am hiding nothing. I recently purchased a home that has a 24'x24' sunroom that has a brick and morter floor that was never sealed. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. You claim you used 5 gallons of bleach. We after the first treatment they definitely smell a lot better. Bottom line, another success story for this product. Change everything, name, packaging, so forth, and start all over. (One product, two different and conflicting sets of directions.) The bottom line is that John's product is mislabeled and it is too expensive. In reality John's plan is simply genius. As anyone can imagine, no matter what cleaning a person can do had no effect on the smell. There are also a number of reviews of the product on their site. The lesson for me is to never buy anything on ebay from someone named Phillip Morris or Joe Camel. I never said I didn't purchase enough product. This report was posted on Ripoff Report on 03/13/2008 04:17 PM and is a permanent record located here: Some people resonate with trouble, so protect yourself from these types. It just amazes me that there is only one person on here who actually tried it and is complaining...and he thinks bleach is better....well go ahead and put that bleach on your dark carpet and tell me how it works then. I'm sure the gentlemen from carrolton was rude to you, but I too have been there when an advertiser gets flashy with guarantees then when there is a problem, they play the blame game which frustrates and escalates the problem to a poiint where explatives are the only weapon a customer may have. Took two dousing efforts, but I wasn't surprised. Customer in this case is not always right....perhaps had he been nice, he would have gotten his money back even though he admittedly voided the warranty and technically did not deserve it. The first time I ordered I got the starter kit which comes with a measuring spray bottle and enough for 32oz. SCOE 10X lists Free Shipping Policy related information on them website. I am merely asserting my rights as a citizen who believes I have been scammed by an arrogant, corrupt and misleading company. (Someone thinks there time is very valuable don't they?) I hung the rug vertically on a fence and rinsed it thoroughly with the garden hose. Mr. Hardegree, your continued defamation and slander of BioFOG, Inc. is truly exposing you to the kind of person you really are. She said they smelled like leather to her! He said I would need to know exactly how much urine was in the OSB board (not plywood, John). After all was done I can tell you that there was absolutely not even a hint of urine odor! Mind you, these were stains previous cleaners didn't work on. By then, despite my best efforts (sneaky buggers! This is a wonderful product! A 32oz bottle SCOE 10X makes about 2.5 gallons and I made 2-gal (@ 8-1 dilution ratio). I have tried EVERYTHING and to date, I have found nothing that is as effective as SCOE 10x. I hate to see him ruin with with bad business manners. And those are the ones who will spout off in public forums like this, not the thousands of satisfied customers. SCOE 10x doesn't work and you can write up as many testimonials as you wish, but I will never believe that it works. Natures Miracle again can be purchased at any pet store, works the same and is cheaper/no shipping and handeling. But we don't always do the best thing under difficult circumstances.If the staff at Ripoff Report would actually test the products that get bad reports, we might avoid all this silliness about how everyone should have acted.Let's just limit the discussion to something useful - like whether the product is a ripoff or not. I don't think this can be considered too "random". Fast shipper no issues. I just got it yesterday, used it today, and it's like a miracle!!! In fact there were things that I tried that only made the smell worse. A man who owns a cat rescue with over 40 cats told me about SCOE x10. John Davidson just cannot stop lying. I had carpet specialists in the past tell that it DOES help these kinds of odor killers if you cover them with a wet cloth so it can stay moist longer, so that sounds right to me. It's appauling to me that you suggest I was the one being offensive. The folks that had it kept 5 large dogs 24x7 in the sunroom. This is my story if anyone's interested.I have two male cats battling it out for supremacy in my home. I am getting ready to order ANOTHER container of SCOE 10X. I can't use what's at pet smart cause it makes my house smell more like urine, not less. I followed their instructions to the letter to attempt to get rid of a small amount of cat urine. Yet, that said,  this consumer or the original poster, is not expected to react in a professional way. Initial BioFOG / SCOE10X.com complaints should be directed to their team directly. First off whenever I find a web site with a very positive comment I usually suspect it is a company plant or employee pst just to make things sound and look good for any particular product. Period. But in my near worst case scenario I was more than satisfied. I wish it was a bit cheaper, but then I wish the same about beer! You have to understand it is not a chemical that is doing the work here; it is a living bacterial organism that goes after the stuff that makes the smell. The carpet wasn't in great shape anyway, so she tore out the carpet and saw that the urine had soaked through the carpet into the plywood underneath.I researched the internet, looking for enzyme treatments for the problem. after checking all the area's I had marked I still could detect some odor. I came to the decision to stick with natures miracle which can be purchased at any pet store and works wonders on rabbit urine and cat urine, I can not comment on dog urine because I don't have that problem. This method is not only good for removing dog urine, but also for getting rid of dog urine stains. This is the best way to manage and repair your business reputation. Fair? Order Date: 2-24-08 I will reply to John's response piece by piece. File your review. I only stumbled upon this ripoffreport site because I was getting ready to order my 7th bottle of Scoe 10x and was curious when I saw someone complaining. There appears to be reviews of this product both for and against the effectiveness of Scoe 10x. For those reading this I assure you I have no association with BioFog except as a very happy customer. C H7A P T E R Process Strategy and Sustainability DISCUSSION QUESTIONS 1. It got rid of the odor (even the smell of the previous cleaner) also lifted the stains out of both the wood and carpet floors. 2+ active BioFog coupons, promo codes & deals for Feb. 2021. Skunk was hit by a car in my neighborhood and no one was going to stop and bag it up and go find a place to bury it. Will it work everywhere on anything? The company biofog sells a product called scoe 10x that is 'guaranteed' to eliminate all annoying odors from numerous surfaces and materials. 3 SCOE 10X permanently eliminates odor in seconds not hours or days.

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